Last update : 26.08.2026

Ursule Escape is a trade name of URS.ULE Projects SComm ("we", "us", "our"). We are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or make a booking.

Who we are

URS.ULE Projects SComm, trading as Ursule Escape
Company number: BE 0778.707.981
Manager: Guillaume d'Ursel
Email: Ursule.projects@gmail.com
Phone: +32 473 58 54 61

What information we collect

When you make a booking or contact us, we may collect:

•      Your name
•      Your email address
•      Your phone number
•      Booking details (date, number of guests, menu choices, add-ons)
•      Any dietary requirements or allergies you choose to share
•      Any information you provide in messages or special requests

When you browse our website, we may also collect technical data such as your IP address, browser type, and pages visited, through cookies and analytics tools.

How we use your information

We use your information to:

•      Process and confirm your booking
•      Communicate with you about your reservation
•      Send you practical information (directions, reminders)
•      Prepare your experience according to your preferences and dietary needs
•      Respond to your questions
•      Improve our website and services

We will only send you marketing communications if you have given us your consent, and you can withdraw it at any time.

Legal basis for processing (GDPR)

We process your personal data on the following grounds:

•      Performance of a contract — to fulfil your booking
•      Consent — for marketing communications
•      Legitimate interest — to improve our services and website
•      Legal obligation — where required by law

Who we share your information with

We do not sell your personal data. We may share it with trusted third-party services that help us run our business, including:

•      Squarespace and Acuity Scheduling — for website hosting and booking management
•      Squarespace Payments / Stripe — to process payments securely
•      Our host, who needs your contact details to welcome you on site

These providers process your data on our behalf and are bound by their own privacy and security obligations.

How long we keep your information

We keep your personal data only as long as necessary to fulfil the purposes described in this policy. Booking and transaction records are kept for 7 years, in line with Belgian accounting and legal requirements.

Your rights

Under the GDPR, you have the right to:

•      Access the personal data we hold about you
•      Request correction of inaccurate data
•      Request deletion of your data
•      Object to or restrict processing
•      Request data portability
•      Withdraw consent at any time

To exercise any of these rights, contact us at Ursule.projects@gmail.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit, www.autoriteprotectiondonnees.be).

Cookies

Our website uses cookies to function properly and to analyse traffic. You can manage your cookie preferences at any time through your browser settings or our cookie banner.

Changes to this policy

We may update this privacy policy from time to time. The latest version will always be available on this page, with the date of the last update shown above.

Contact us

If you have any questions about this privacy policy or how we handle your data, please contact:

Ursule Escape (URS.ULE Projects SComm)
Ursule.projects@gmail.com
+32 473 58 54 61